Privacy Policy

recoverED Clinic understands how important your privacy is, and we are committed to protecting your personal information. This privacy policy explains what personal information will collect, how we use it, and how we will keep it safe.

1. Personal Information

We may collect the following personal information from you:

  • Name

  • Email address

  • Phone number

  • Postal address

  • Date of birth

  • Medicare details

  • Medical history and other health information

2. How Your Personal Information may be used

The use your personal information may be intended to:

  • Provide you with psychological services including assessment and treatment

  • Communicate with you about your appointments, services, and products

  • Process payments

  • Respond to your inquiries and requests

  • Improve our website and services

  • Comply with legal obligations

3. How Your Personal Information is Kept Safe

We take your privacy very seriously. We implement reasonable and secure measures to protect all stored personal information from being compromised or accessed by users who do not have the authority to do so.

When recoverED Clinic uses the services of third-party businesses to provide our Services, they may gain access to some of recoverED Clinic’s data, including personal information. Such third-party services may include:

  1. Google applications;

  2. Halaxy;

  3. NovoPsych;

  4. Payment providers;

  5. Billing services provided by private health insurers and Medicare.

recoverED Clinic will only share personal information with these third parties to the extent necessary to perform its functions.

4. Sharing Your Personal Information

  • Service providers who help us deliver our services and products

  • Government agencies or other authorities, if required by law

  • Other parties with your consent

5. Consequence of not providing personal information

If you do not wish for your personal information to be collected in a way contemplated by this Policy, recoverED Clinic may not be in a position to provide Services to you. If you have any concerns, we encourage you to reach out to us via admin@recoveredclinic.com.au

6. Accessing and Updating Your Personal Information

You have the right to access and update your personal information at any time in ways that align with relevant legislation. If you'd like to do so, please contact us at admin@recoveredclinic.com.au.

7. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to collect information about your use of our website. This information is used to improve our website and services. You can disable cookies in your web browser. If you prefer not to have your information collected in this way, please contact us at admin@recoveredclinic.com.au.

8. Changes to Our Privacy Policy

We may update this privacy policy from time to time. If I make any significant changes, I'll let you know by posting a notice on our website.

9. Contact Us

If you have any questions or concerns about our privacy policy, please contact us at admin@recoveredclinic.com.au or Fax us at (03) 7073 2096